Testimonials from Carpet One customers like you.
Remodeling when not on site can be stressful. Samantha and the rest of the girls relieved me of the stress. Choosing the floor tile to coordinate with my new kitchen was a breeze. The date for installation was arranged with no worries. When I flew down to check on the project I was delighted with the results. Kudos to Duane and the entire staff for doing a superb job. Thank you.
— Diana Bell
As newcomers to Punta Gorda, we researched local carpet and tile companies and selected Tile and Carpet World for purchase and installation of tile on the first floor and carpet on the second floor of our townhome. The tilers arrived on time on the date promised, and finished their work on schedule. The workmanship is exceptional, and the tilers were professional in their interactions with us and between themselves. After the tiling was completed, owner Duane stopped by to look over the work to ensure it met his expectations. The next business day, the carpet layers arrived on schedule and basically worked for 2 solid days until the work was completed. As they worked, they explained the "personality" of the carpet, what we as customers would notice about the carpet, and how best to care for the carpet. The day after carpet installation was completed, business owner Tina called to ask if we were happy with the carpet and if there were any tweakings to make. We informed her of 2 minor concerns, and the carpet layers were back the next day to make the requested adjustments. Just as the tilers, the carpet layers were professional, friendly, and helpful. We plan to engage with Tile and Carpet world for kitchen and bathroom tiling projects. The company and its staff are a joy to work with and trustworthy. A truly gratifying way to get introduced to the quality of business available in our new community. Thanks to Duane, Tina, Nicole and the professional installers. Hats off to a great team!
— Jeannine Kubiak
Twelve years after buying my house I finally got around to tiling my kitchen floor. I had gotten my estimates and decided to go with Tile and Carpet World in Port Charlotte. The day I was scheduled Kyle and his brother arrived on time, got started and in no time had the tile down. The following day they again arrived on time finished the cuts and did the grouting. I have tile all throughout my house now and I am so pleased with the job they did. It is beautiful. They did a nice border between the old and new tile, I love it on the diagonal it's such a nice contrast. Thanks again.
— Pam Stern
Friends,After shopping at a "Big Box" flooring store, we chose to shop at a specialty/local business. The difference was remarkable; especially, in the context of customer service. At Tile & Carpet World, we were greeted by knowledgeable and professional staff who, immediately, understood our process, time-frame, and design ideas. There was, always, excellent and ongoing communication. Our scheduled appointments and information sharing was timely and skillful. The installation team was considerate, clean, respectful of our property, and efficient: the whole-house carpet installation was completed in 1 day!Needless to say, Tile & Carpet World of Port Charlotte comes with our highest recommendation.
— Gary & Jean Mousseau
We had all of our flooring done with this company. Tile throughout the house and carpet in all three bedrooms. We knew this would be a huge job. We were told that it would take 6 days from start to finish. The tiling crew, Jay and Eddie were here 6 days. They were always on time and treated our house as their own. The carpet crew came in on the 6th day and had the bedroom carpeted by noon.We can''t say enough good things about Duane and his staff. From the first time we walked in the door and met with Samantha, Duane coming to the house to measure and give suggestions to the helpful flooring crews. You made a stressful time very doable. Thank you!!
— Gary and Linda Wilke
I wanted new carpet for my living room. I was out comparison shopping and went into Tile and Carpet World Carpet One. I was greeted warmly and was able to ask all my questions. Since I am not knowledgeable about buying carpet, the associate helped me to understand the basics and helped me find what I wanted. After checking out a few other stores it was obvious that Tile and Carpet World was the best choice for price, quality and customer service.Duane came to my home and did a free estimate. He helped me make a better choice of carpet than I had originally thought I wanted. He was very professional and went out of his way to help me get exactly what I wanted.On the day of installation, 2 young men came to the house and did the job. They were very friendly and personable. They worked quickly and efficiently and cleaned up after the job had been completed. I am VERY satisfied with the service I received and would highly recommend Tile and Carpet World.
We had to have a new sink and counter top. We visited the Punta Gorda store to select a granite counter but they had nothing in stock and suggested that we go to their Fort Myers grantite yard to select a granite, we did and found a great color for our bathroom. The people at the Punta Gorda store as well as the people at the granite yard were very helpful. The installation went great and the workmanship was excellent. As a result of the experience we had with Tile and Carpet World we would recommend them to other people. Great people to do business with.
— Joseph Walsh
I can not say enough good about everyone at Tile and carpet World--the staff in the store were most helpful--and this same kind of kind supportive treatment continued with Dwayne who accurately measured the home to the neat installers who cleaned up the dust and messiness that occurs with installment of the laminate..they even rolled up the old carpet and padding and took it with them --We certainly would purchase from this store again.
— Lynda Lambert
My carpet buying experience was beyond exceptional. From the time I first walked into the store until the carpet was laid, I knew I had made the right decision to deal with Tile and Carpet World. Everything - from the sale, to the measurement, to the laying of the carpet went as smooth as a well orchestrated ballet. I would recommend this firm to any of my friends and neighbors.
— Jim Gray
We had tile removed and new tile put down. We have had many complements on the quality of the job. We also had a granite vanity top put in, the only downside to that was they didn''t seal the granite after installation which has always been part of the job on previous granite we have had installed. Other than that we love the job that was done for us.
— Charles Behrens
So very pleased with all aspects of dealing with Tile and Carpet World. From the very knowledgeable young lady we dealt with in store, to the timely measure and quote and the great job done by the installers who arrived on time, were very professional during the install and cleaned up when they were done. Would not hesitate to use these people again nor to recommend them to friends. Thanks for a job well done.
— Richard Bryson
Very nice job. Everybody involved from when we first walked into the store until the job was completed were great to deal with. Friendly, helpful, on time, did an excellent job. The installers left no mess while going through the house while doing the work. Would not hesitate to recommend them to anyone thinking of having this type of work done. I will definitely contact these folks first when I do additional work at my home. Great job very pleased with the whole process from start to finish. Thanks
— James Freeman
Fast expert installation. Considerate professional installers. Friendly staff from start to finish. Would use again.
Everyone (salesperson, estimator, installers) were great to work with--knowledgable, courteous and prompt. The installers were efficient and did a great job. We are very pleased with our experience with Tile and Carpet World.
Ours was a perfect transaction from start to finish. The sales rep was friendly, knowledgeable, patient and helpful. She guided us through our buying decision to the correct choice for us.The gentleman who came to estimate the job was punctual, very knowledgeable and professional. He offered suggestions that would increase our satisfaction and/or reduce our cost. Our installation was difficult and out of the ordinary. The experienced installer did an excellent and faultless job. Again, he was knowledgeable, professional and friendly. We recommend Tile & Carpet World to everyone. Our friends had similar experience with them.
— Ronald W Andrews
We had our kitchen counters and backsplash replaced by Tile and Carpet World. They did a great job and were very professional. I''m very picky and can''t find any imperfections in their work. They were also patient with me as I searched for the perfect granite all over southwest Florida. I would definitely recommend them.
— Ellen Say
Excellent service and quality products. Installers very professional and did a great job.Also appreciated the fast service, only took 6 days after measuring to get carpet installed! Definitely recomend this store!!
Carpet and pad is great! Price was great! From the time we ordered it, to the time they installed it was also great! The part that kills this testimonial was the installation. The two men that installed the carpet scraped the walls got glue on the wall and baseboard. But the worst part was when cutting the carpet, they cut the baseboards right at the height of the carpet. And they are pretty deep! So if I want to change to tile or wood floors. I will have to replace the baseboards. When I called the showroom the woman on the phone said that she would have duane call me to set up a time to look at the damage. I am still waiting for that phone call. Thanks
— robert green
We had carpet installed in two bedrooms and also tile installed in the Master Bedroom. Great products and very great installation. Thank You
— Bernard Brophy
INSTALLERS ARRIVED ON TIME, ORGANIZED AND DID A GOOD JOB ON REPAIRS AND NEW TILE FLOOR IN THE LANAI. ONLY ISSUE IS COVERED UP DRAIN HOLES THAT I CANNOT LOCATE. OTHERWISE A GOOD JOB.
— MATT ELLIS
Gary, the estimator, came to our home in Port Charlotte and measured the area for the carpet in our dining room and living room. He was very professional and answered all question that we had. We were told that the carpet would take about a week to be shipped in From Dalton, GA. About a week later we received a phone call letting us know that our carpet was in and installation was scheduled 2 days later. Matt did an excellent job with the installation. He moved furniture, hauled away the old carpet and padding, cleaned up the area, and moved the furniture back in place. The new carpet looks great. Thank you for excellent work.
— Dave Bryan
I just wanted to recognize and thank you and your staff and Matt, the installer, for the great job and installation of our new bedroom carpeting. I really like it. I would highly recommend your company to my friends. Thanks
— Linda Powell
What I liked: 1) The Estimator came to my building, reviewed my situation and gave me a firm quote on the spot for the complete job with no qualifications. The competition made me wait a couple of days for the measuring step to be reviewed and then gave me an estimate that was not a firm price. and 2) the installer did an excellent job.
— Scott Loyall
We bought our retirement home, here in port charlotte last year and the first thing we wanted to do was replace the flooring in the entire house. We visited every flooring place in port charlotte and couldn''t really find what we were looking for. When we visited tile and carpet world, we knew this was the place. Everyone was very knowledgeable and helpful. The installers were exceptional and even fixed areas that needed it. They were very clean and the floor was perfect! This year we had more tile put down and once again tile and carpet world did an excellent job! We highly recommend them for all of your flooring needs.
— Melodie Platt
This is our second time to have Tile and Carpet World do work for us in our home and if I have any thing else that needs done I will definitely call them. Everyone at Tile and Carpet World are very knowledgeable and so very helpful. Our wood floors turned out so beautiful and they done such an excellent job at installing them. They done all the floors in one day and were very neat. We will definitely recommend Tile and Carpet World to our family and friends. What a great staff of people to work with.
— Arnold & Linda Flynn
In the Spring of 2014 we decided to replace the white carpet, which was cleaned so many time that it was starting to unravel, in our villa. We also decided to replace the vinyl floor in our kitchen and bathrooms as well. After visiting a number of flooring stores we found Tile and Carpet World to be the most helpful, knowledgeable and reasonable. We ran out of time and returned north. Before returning in the fall we called to make sure the tile we chose was still available. We were still pleasantly surprised when Duane confirmed the original estimate (six months old) was still valid. We arranged an installation date and ordered the tile. The installation crew arrived in time and with the correct tile. Kyle and Shane moved our furniture as they needed to work allowing us to remain in our home for the duration. Their work and demeanor for the entire project (two weeks) was highly professional, accommodating and beyond expectations! We highly recommend Tile and Carpet World to anyone who is considering any flooring project. Many thanks to their Management and Staff!
— David & Angela, Port Charlotte
We had a backsplash installed in our new home. Very pleased with the selection, the sales help and the installers. Everything went smoothly and professional. Love the results.
— Laraine Dina
Needed to tile our lanai and also carpet for our Master bedroom and living room. We are repeat customers and have to say from the day Dwane took measurements and gave us an estimate, to picking out the tile and then having it all installed was the best experience. Scheduled the tile work first. Doug the installer was professional and did an outstanding job. Jeff installed our carpets and was friendly polite and did an excellent job. Also want to thank Crystal in the showroom who also help us in the entire process. I will continue to use and refer all to Carpet and Tile World.
— Richard Cirelli
We wanted flooring for our small condo so we went to the usual places--Lowes, Home Depot. We decided to see how a flooring store would compare. We went to Tile and Carpet and were pleasantly surprised. The pricing was so straight forward--not this business of tacking on a fee here, an extra cost there until you just don't know what you are paying for. They said it would take a week for the flooring to come in and it did. They scheduled someone to measure our floor and he came out as advertised. The installation was painless but we noticed a small flaw in one of the boards right in the front entrance. We brought it to the installers attention and he reported it to his boss. They called and offered to replace the entire floor if we wanted. No arguments, no trying to convince us to live with it. Within a week the installers returned and fixed the problem. We'd have to say that we were very satisfied with the service and the quality of the flooring. The people at Tile and Carpet were very accommodating as well--they let us take sample after sample home to get just the right one. If you want quality and excellent service, we'd recommend trying Tile and Carpet.
— Debbie and Mik
We built an outdoor kitchen and Tile & Carpet World did our granite counter tops. PERFECTION! Beautiful work and excellent customer service! Would recommend them to everyone! Thanks.
— John Lucas
We bought home in Punta Gorda with an office. I wanted to remove the carpet and put tile down for cleanliness reasons. T & C removed the carpet and disposed for no additional charge which another firm wanted $300 to do. I previously selected the tile then stopped by T & C to select a border at the doorway. They took lots of time to show us what they had. I selected a 2 X 2 darker tile which was laid two tiles wide. Then the big tiles were laid diagonal. This contrasts the square pattern of the lighter hall tiles. They finished the job in two short days as promised. Everything was well done and they cleaned everything up before they left each day. Men were very nice and polite. They even took care of a few grout cracks I had in the kitchen for no charge. I gave them a tip and they were very happy and appreciative. I would definitely recommend the store and installers.
— John and Pat Darney
We are not accustom to the very hard quick and competent workers that they sent to our home. We are from the north and have not experienced this with the typical Florida tradesmen.They were always on time and worked a full day removing about 650Sf of ceramic tile and installing a wonderful laminate floor in its place.After chipping up the ceramic the covered the chipped up area with a thin set to achieve smoothness and a rubberized vapor barrier and then the laminate with a quarter round at the existing base board which we painted white.The selections and help in their store was great - their pricing was reasonable and fair. We had one issue with one area of trim and the immediately returned the next day to correct it.We could not be more pleased with the experience and I gladly would highly recommend this firm. We really love our new floor using the uniclic system 9.75 out 10.
— Don DePhillips
After shopping in several local stores, we decided to have Tile & Carpet World redo the floors in our bedroom and family room. Everyone we dealt with at Tile and Carpet World was knowledgeable, helpful, and easy to deal with. Samples were available (in stock and also ordered for us) to take home and see how they looked in the two rooms.We especially appreciated the work done by the installation team. They arrived on time and went straight to work. Throughout the installation process, they were personable, friendly, and professional. We were surprised how quickly they installed the laminate in the family room and then went right into the bedroom to install the new carpet. They moved multiple pieces of heavy furniture in each room and returned it when the job was complete. Based on this process, we are now planning on replacing carpet in two additional rooms and will ask for the same installers to come back. We are glad we chose Tile and Carpet World!!
— Ron and Sharon Aitken
We needed to remodel our bathroom as it was very old and needed updating. After looking visiting show rooms and tile store my wife and I stopped in Tile and Carpet World. Soon as we walked in we knew this was the place. We picked out the tile and Crystal who helped us was professional and friendly. I neede a plumber , shower door and cabinet also. Her recommendation of Cabinet MD, JB Glass and H.S. Harvey plumbing were also top notch. The installers from CarpetWorld, Doug and Will were professioal, caring and friendly. The bathroom remodel was 5 stars. I will use Caroet World for all my tile and carpet needs. Thanks to all the staff .
— richard cirelli
This is my third experience with Tile and Carpet World.They are delightful to do business with. My bedroom carpets look great and they were in and out of here in two hours.I would recommend them to everyone. It is always a positive experience.
— Isabelle Fraser
My wife and I would like to thank Duane, staff and the installers for the great job they did installing our new tile and carpet. When we first went into the store the staff made us feel welcomed and did not pressure us. They helped us pick out tile and carpet. Duane who is the owner guaranteed us that we would be happy with the completed job. The installers were amazing and did a professional job. We just want to thank everyone, the job was above our expectations.Thank you.
— Don & Marilyn Milano
THANK YOU FOR YET ANOTHER JOB WELL DONE !
— KATE ALBERS
Needed to replace present carpet in three bedrooms. Stopped at Tile and Carpet World on our way home from Punta Gorda. What a friendly staff and they gave us samples to take home that day to evaluate. We called back to set up a time for a person to come and measure. Gary, I believe, came to measure and did a fantastic job and also helped us with eliminating carpet samples and explained the difference between the carpets. The order was placed and within two weeks the carpet arrived and was installed. The two installers were great to work with and enjoyed their humor. We would use Carpet World again as they carry a large selection of items from carpet to tile to granite. We highly recommend them for your needs.
— Robert Brock
They were so helpful with helping us pick out the tile and carpet and so easy to work with on pricing. We did not use them to lay the tile but now we wish we did. They did instill the Capet and did a great job. Don''t make our mistake we did, please use them lay your tile they helped us with the mess we ended up with. We will definite use them again!
— Susan and Larry Pannell
We decided to have tile installed in our home and had Tile and Carpet World of Port Charlotte complete the installation. This is the second home we had this company install flooring and, are delighted at the quality of work completed.The quality of the company starts in the showroom and goes through to the installers. Everyone was courteous, and delivered in their promises. Now that the installation of our new tile flooring is complete I highly recommend Tile and Carpet World for all your flooring needs. In fact , we have decided to have our kitchen up-graded with this company due to the outstanding work they do and competitive prices. In my estimation you will not go wrong and choosing this fine company if you are contemplating new flooring now or in the future.
— Richard Haynes